Shipping policy

Sculptia offers reliable shipping for customers who purchase from our online store. Once your order is placed, we begin processing it as quickly as possible. Order processing usually takes 2 to 5 business days before shipment. During holidays, promotions, or high demand periods, processing may take slightly longer.

Estimated delivery time is usually 7 to 15 business days after dispatch, depending on your location, courier service, and customs clearance. Delivery times are estimates only and may vary due to weather, customs delays, incorrect addresses, or carrier issues.

After your order has shipped, you may receive tracking information if available. Please allow some time for tracking details to update. Customers must provide a complete and accurate shipping address at checkout. Sculptia is not responsible for lost or delayed orders caused by incorrect address details.

Shipping fees, if applicable, will be shown at checkout before payment. International orders may be subject to customs duties, taxes, or import fees, which are the customer’s responsibility.

For shipping questions or order support, please contact us at walter-gellweiler@outlook.com